Overview

1. For prepaid orders, the buyer may be entitled to a refund. Huntood retains the right to retain the penalty payable by the Buyer in Section I(2) from the amount refundable to him/her. The Buyer shall also be entitled to a refund of proportionate value in the event packaging of an item in an Order or the complete Order, is either tampered or damaged and the Buyer refuses to accept at the time of delivery for the said reason;

2. Buyer may be entitled to a refund up to 100% of the Order value. This is if PDP fails to deliver the Order due to a cause attributable to either PDP or Huntood, however, such refunds will be assessed on a case-to-case basis by Huntood.

3. Our decision on refunds shall be final and binding.

4. All refund amounts shall be credited to the Buyer’s account as may be stipulated as per the payment mechanism of the Buyer’s choice, the estimated timelines are detailed as below, in case Buyer don't choose to credit it to Buyer’s wallet with his/her Huntood Account;

Payment Method	Refund source	TAT
Net Banking	Source	5-7 Business days
Debit Card	Source	5-7 Business days
UPI	Source	2 Hours
Amazon Pay	Source	5-7 Business days
Phone Pe	Source	5-7 Business days
Wallets	Source	2 Hours
Paytm	Source	2 Hours

In case of payment at the time of delivery, Buyer will not be required to pay for:

1. Orders where packaging is either tampered or damaged at the time of delivery;

2. Wrong Order being delivered; or

3. Items missing from Buyer’s Order at the time of delivery.

Provided the same is communicated to Huntood Customer Care through the Platform before the Order is marked delivered.